Returns & Exchanges

At The Plug Drink, we stand behind our plant-based recovery products and want you to be fully satisfied with your experience. If you are not happy with your purchase, we offer a 30-day return policy for unopened items or a satisfaction guarantee for first-time customers.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at hello@theplugdrink.com within 30 days of delivery with your order number and reason for return.

• 2.
  Review & Approval

  Our team will review your request to ensure it meets our quality standards and provide you with a return authorization and shipping instructions.

• 3.
  Pack and Ship

  Securely package the unopened product in its original packaging and use the provided shipping label to send the items back to our warehouse.

• 4.
  Receive Refund

  Once your return is received and inspected, we will issue a refund to your original payment method within 5-7 business days, minus shipping costs.